Customer satisfaction is paramount to us, all learners and clients deserve a high level of support throughout their route to achievement. Here's what some of them had to say...

Employers

“In my role as Director of Training and Centre Manager, BIFM Training (Quadrilect Ltd) I commissioned Michelle Taylor of ‘M Taylor Training and Assessment’ to support me to achieve my Level 4 Certificate in ‘Leading the internal quality assurance of assessment processes and practice (QCF)’ qualification. I was very impressed by Michelle’s high standards, supportive manner, and her abilities as a trainer, mentor and assessor. As a result I subsequently commissioned Michelle to train, support and assess my deputy here to achieve level 3 and level 4 assessor and QA qualifications, and was again equally impressed by Michelle’s high standards and abilities. Finally I later recommended Michelle to two independent assessors that we have been developing to work with us, and once again I have been delighted by the results. I can therefore strongly recommend Michelle to any potential future clients of her services”.
Martin - BIFM Training - Level 4 Certificate in leading IQA

“Seetec use M Taylor Training to deliver the Level 3 Award in Reviewing Health & Safety in the Workplace because we find the Company excellent in delivering this qualification.

The one-day workshop is comprehensive and all of our employees who complete this get all of the knowledge and support they need.

Our employees who have finished this Award have found Michelle and her team most helpful and encouraging and because of this, are able to complete their portfolios quickly and efficiently.

Seetec would recommend M Taylor Training to anyone looking to this qualification.
Helen, Seetec

Learners

"Michelle went out of her way to explain and guide me through the assessment process, and following a few hiccups due to weather etc and flexibility on Michelle’s behalf , I obtained the qualification. I found the help and support Michelle gave outstanding and I felt at ease and in control of the assessments which allowed me to focus on the task. I can’t thank you enough for the service and support".
Hadiee - Colchester Institute Level 4 Certificate in leading IQA

"Michelle was extremely helpful throughout every stage of the qualification. I wasn’t the easier learner to get through as it was becoming hard with my new role. However this didn’t stop the help that Michelle provided. She then came up with solutions as to how we could go about completing the qualification and was very responsive to any questions that I had throughout".
Emma - Seetec - Level 3 Award in reviewing health & safety procedures in the workplace

"Excellent, I think the training event is very well presented and very enjoyable".
Laura- Fire Service - Level 3 Certificate in learning & development 

"Good day, good trainer who has helped me look at ways of working for me to improve my delivery and assessment".   
Darren - Fire Service - Assessor qualification

"excellent 2 days, thought I knew about assessing which it proved I didn't know as much as a thought I did"
John - Facilities management - Assessor qualification  

"extremely well delivered course, looking forward to continuing my development as an assessor with Michelle"
Craig - Explosive atmospheres - Assessor qualification

"Very well delivered, consideration given to everyone's thoughts and opinions.  Great examples of best practice in use. Exactly what was needed and looking forward to the next stage"
Liz - London college - Level 4 IQA